Contact Us
Contact Us
We'd love to hear from you. Whether you have a question about your order, need help with your Calmigen Pro®, or just want to share a photo of your dog's new gentleman feet, our team is here to help.
Customer Support
For any questions about orders, shipping, returns, or product use, email us at help@calmigen.com.
A real person on our team will respond within 1 business day, Monday through Friday.
Order Questions
If you need help with an existing order, please include your order number in your email so we can assist you as quickly as possible.
Product Support
Having trouble with your Calmigen Pro® or not sure how to use a specific feature? Reach out to help@calmigen.com and we'll walk you through it. Photos or a short video of the issue help us troubleshoot faster.
Returns and Refunds
For return or refund requests, please review our Refund Policy for full details, then email help@calmigen.com to start the process.
Wholesale and Partnership Inquiries
Interested in partnering with Calmigen or carrying our products? Email us at help@calmigen.com with "Partnership Inquiry" in the subject line.
Response Times
Our team responds to all emails within 1 business day. We are closed on weekends and major U.S. holidays, so messages sent during those times will be answered the next business day.
We're grateful you chose Calmigen and we're here whenever you need us.